77cc7's Privacy Policy
How we collect, use, and protect your personal information — everything is clearly stated here.
Introduction and Scope
77cc7 ("we", "our", "platform") operates a safe and reliable online casino and betting platform for players in Bangladesh. When you use the 77cc7 website, mobile platform, or related services, you agree to the terms described in this privacy policy.
This privacy policy explains what types of personal information we collect, why we collect it, how that information is used, under what circumstances it may be shared with third parties, and what steps we take to protect your information. This policy applies to all services, products, and digital channels of 77cc7.
Your privacy is very important to us. Using SSL encryption technology, we ensure that every transaction and piece of personal information you share remains completely secure. If you disagree with any part of this policy, please contact us or stop using the platform.
What Information We Collect
77cc7 collects various types of information from different sources. Below is a detailed description of what information we collect and why.
2.1 Registration and Account Information
When you create an account at 77cc7, we collect the following information:
- Full name and date of birth (for age verification — 21+ confirmation)
- Email address and mobile number
- Residential address and nationality
- National ID or passport number (for KYC verification)
- Preferred language and currency (Bangladeshi Taka / ৳)
2.2 Financial and Payment Information
We collect payment-related information for deposits and withdrawals. Our platform currently supports three payment methods — bKash, Nagad, and Rocket. The minimum deposit is ৳200 and the minimum withdrawal is ৳500. We collect:
- Mobile banking account numbers (bKash, Nagad, Rocket)
- Transaction history and amounts
- Deposit and withdrawal dates and times
- Failed transaction records (for troubleshooting)
Important: We never store full payment card numbers or PIN codes.
2.3 Gameplay and Activity Information
To improve your experience on the platform and ensure responsible gaming, we collect:
- Play history and results
- Bet amounts and frequency
- Login times and session duration
- Game categories used (slots, cricket betting, casino)
- VIP level and bonus usage information
2.4 Technical and Device Information
To ensure security and prevent fraudulent activity, we automatically collect:
- IP address and device type
- Browser type and version
- Operating system information
- Cookie and session data
- Referral URL and page visit information
- Screen resolution and language settings
Purpose of Information Use
77cc7 uses collected information only for specific, lawful, and transparent purposes. All purposes for which information is used are described in detail below:
| Purpose | Description | Legal Basis |
|---|---|---|
| Account Management | Registration, login, password recovery, and account verification | Contract performance |
| Payment Processing | Processing deposits and withdrawals via bKash, Nagad, and Rocket | Contract performance |
| KYC Verification | Confirming age and identity (meeting the 21+ age requirement) | Legal obligation |
| Fraud Prevention | Detecting unusual activity and keeping accounts secure | Legitimate interest |
| Customer Support | Providing assistance via 24/7 live chat and resolving complaints | Contract performance |
| Personalization | Providing game recommendations, promotions, and VIP benefits | Consent |
| Responsible Gaming | Analyzing playing patterns to identify signs of problematic gaming | Legitimate interest |
| Communication | Sending relevant updates, promotional offers, and important notices | Consent |
Cookies and Tracking Technology
The 77cc7 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser.
Essential Cookies
These cookies are required for the basic functioning of the platform. They are used to maintain login sessions, ensure security, and remember your preferences. Disabling these cookies will prevent the platform from working properly.
Functional Cookies
These cookies are used to provide your language preferences, screen settings, and a personalized experience. They make your return visits easier and more effective.
Analytics Cookies
We want to understand how our users interact with the platform. Analytics cookies help us identify which parts of the website are used most, which helps us improve the quality of our service.
Managing Cookies
You can control or delete cookies from your browser settings. However, disabling essential cookies may prevent you from logging in to 77cc7 or completing payments.
Information Sharing with Third Parties
77cc7 never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in certain circumstances:
5.1 Service Providers
To operate our platform, we work with trusted third parties who provide payment processing (bKash, Nagad, Rocket), cybersecurity, data hosting, and customer service technology. These service providers may only use information in accordance with our instructions and operate under strict confidentiality agreements.
5.2 Game Software Providers
Game providers such as Pragmatic Play, Spribe, JILI, PG Soft, and Evolution Gaming may access gameplay data. However, this information is used solely for operating games, verifying results, and ensuring fair play.
5.3 Legal Requirements
Information may be shared with relevant authorities to meet legal obligations, comply with court orders, or when required to prevent fraud and money laundering. In such cases, we will only provide the information legally required.
5.4 Business Transfers
If a merger, acquisition, or asset transfer occurs involving 77cc7's business operations, user information may form part of that process. We will notify you before such an event and inform you of your choices.
Data Protection Measures
77cc7 has implemented multiple layers of security to keep your personal information protected.
SSL Encryption
All data transfers are secured by SSL/TLS encryption technology, which keeps the connection between your browser and our servers safe.
Access Controls
Only authorized staff have limited access to your information. All access is logged and regularly audited.
Two-Factor Authentication
Two-factor authentication (2FA) is available to ensure the highest level of security for your account. We strongly recommend enabling it.
6.1 Response to Data Breaches
If a data breach occurs that could put your rights and interests at risk, 77cc7 will promptly notify you and the relevant authorities. We will take all necessary steps to minimize harm and prevent such incidents from occurring in the future.
Data Retention Period
7.1 Active Account Information
We will retain your information for as long as your account remains active. Even after an account is closed, certain information may be kept for a specified period to meet legal requirements.
7.2 Financial Records
Financial transaction records are retained for an extended period as required by Anti-Money Laundering (AML) regulations and fraud prevention needs. This period is determined in accordance with applicable law.
7.3 Account Deletion Requests
If you request deletion of your account and personal information, we will delete all information not subject to legal obligations within a reasonable time. This request can be made by emailing [email protected].
Your Rights
As a 77cc7 user, you have the following rights. To exercise these rights, contact [email protected].
Right to Access Information
You may request to see what information we hold about you. We will provide details of your stored information within 30 business days.
Right to Correct Information
If your personal information is incorrect or outdated, you may request a correction. Once you submit accurate information with supporting evidence, we will update it promptly.
Right to Delete Information
In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained for a set period due to legal obligations.
Right to Object to Processing
You may object to marketing communications or profiling. Once we receive your request, we will stop the relevant activity.
Right to Data Portability
You may request your information in a structured, commonly used, and machine-readable format.
Right to Withdraw Consent
Where information processing is based on your consent, you may withdraw that consent at any time. This will not affect any processing that took place before withdrawal.
Protection of Minors
Important Age Restriction
All services of 77cc7 are for individuals aged 21 or above only. We do not knowingly collect any personal information from minors. Age verification is mandatory at the time of account registration.
If we become aware that a minor's information is present in our system, we will immediately close that account and delete all related data. If you believe a minor is using our platform, please notify us immediately at [email protected].
Policy Changes and Updates
10.1 Notice of Changes
77cc7 may update this privacy policy from time to time. For any significant changes, we will notify you in advance by email or through a notification on the platform. The date on which changes take effect will always be mentioned at the top of this page.
10.2 Use After Changes
Continued use of the platform after an update will be considered as your acceptance of the revised policy. If you do not agree with the changes, please contact us to close your account before the changes take effect.
10.3 Relationship with Other Policies
This privacy policy should be read together with 77cc7's Terms and Conditions and Responsible Gaming Policy. Together, these policies define your complete legal relationship with our platform.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please do not hesitate to contact us.
Privacy Contact
To submit any request or question regarding your information, reach us through the channels below. Our privacy team will get back to you within business days.
For Quick Support
For data deletion requests, data access requests, or privacy-related complaints, please include the following details in your email:
- Your registered email address
- Type of request (access / correction / deletion)
- Brief description
Visit our FAQ page to learn more.